Connecting your culture with Kindness for Better Business Performance

People operations, employee engagement, workplace culture, leadership

At Be Kind Lyfe, our mission is to enrich organizations through the transformative power of kindness. We believe that cultivating a positive and inclusive culture is essential for both employers AND employees in paving their way towards success - no matter how rapidly the workplace landscape shifts!

We offer a comprehensive suite of services including leadership & culture development, employee engagement programs, one-on-one executive coaching, customer loyalty (NPS improvement) programs and solving complex business problems - all designed to unlock operational greatness and support long lasting financial prosperity.

Learn more

US businesses spend 44B annually due to poor work environment, unhappy workers are 13% less productive

A company's culture is the sum of its values, traditions, and beliefs. It's what sets the tone for how employees interact with each other and with customers. When company culture is strong, it can be a major asset, but when it is weak, it can be a liability.

A company's culture is an important asset that should be nurtured in order to create not only a positive employee experience, but also optimize the customer experience.

Is your culture an asset or a liability? Take this quick quiz to get your culture asset score.

Take the Quiz

What our client’s experience*

80% achievement in monthly production targets
10 + point improvements to employee engagement scores
85% favorable Manager Effectiveness Index (MEI)
9% improvements in profitability over 12 months

*Based on individual client experiences. Results may vary.

Book a free consultation

Testimonials

Shola Richards, Founder & CEO Go Together Global

To call Andrea an "exceptional professional" would be a gross understatement of how extraordinary this woman truly is. Simply put, Andrea is a visionary. In my career, I have never seen anyone have the ability to clearly and concisely deliver a message to all levels of the organization and effectively as she can. It doesn't matter if she is communicating to C-Level executives or front line employees, everyone who is fortunate enough to spend time watching her in action will leave changed by her boundless enthusiasm, passion, and knowledge of our healthcare system. Without even a shred of doubt, I feel secure in the future of American healthcare knowing that Andrea will be one of the brilliant minds leading the way for all of us. Simply put, there is no one better.

Donnell, Chief of Staff, Retail Industry

I’ve worked with Rachael in both an individual and a team capacity. Individually, she’s been an amazing thought partner in bridging some of the challenges of being Chief of Staff. We’ve hired her to do a coaching session for our executive team on communication. Through her use of the Predictive Index, she created the space and framework for dialogue and foundational that helped create more candor and trust between our executives.

Doug Gunderson, Former Chief Operations Officer, One Medical

Andrea is a high-energy, passionate, mission-driven leader who understands the critical importance of leadership and team development. Andrea has been incredibly impactful helping leaders become more effective in engaging their teams in the process of improving performance.

Laurie, Health Plan Compliance Leader

I participated in a leadership coaching series led by Rachael and found it to be a unique and valuable experience. Rachael used our group’s time together efficiently to guide us through the tenants of various leadership styles and apply them to each of our specific roles and priorities. I completed the series having implemented several of the concrete tools and ideas we discussed with my team, with positive results. I wholeheartedly recommend Rachael as a leadership coach and group facilitator!

Carmen Fells, Vice President Revenue Cycle Operations, Northwell Health

Andrea is the best of the best! I have had the privilege to work with Andrea driving excellence with several initiatives. In partnering with Andrea we had an increase across the market for Press Ganey Scores as it relates patient registration questions. We enhanced communication and sharing between facilities, problem solving, process and quality improvements. In addition our Employee Engagement scores increased by 20% from prior year. She is a skilled, strategic, servant leader driving experience, productivity, building cultures while increasing employee engagement and leadership effectiveness.

Jennifer, Health Plan Executive

Rachael has a strategic mindset complemented by a process-driven approach. She has the ability to think big picture and then focus in on operational issues and improvements. She is incredibly flexible, productive and collaborative. She brings her whole self to everything she does, and her authenticity instills confidence and trust in those lucky enough to work with and for her.

Joemy Soto, Learning and Organizational Development, Northwell Health

This was a great workshop & it was wonderful seeing & learning from Andrea Herbert again. You are truly an impactful, insightful & inspirational leader. Also very nice meeting & learning from Rachael Gass as well. Thank you so much for sharing your knowledge.

April, Public Service Director

Rachael skillfully guided our team through a great discussion on values and how we can best serve our community when we live out the values we believe in as an organization. Rachael’s sense of humor and kindness led to an immediate connection with everyone in the room during our time together; this created an environment of trust that was crucial to open discussion and led to meaningful insight. We will invite her back and I highly recommend her to other organizations looking to bring in a consultant.

Lauren, Health Plan

As a transformational leader and innovative coach, Rachael is committed, thoughtful, deliberate, and highly accomplished in conceptualizing and articulating a clear, strategic vision for her team. She deftly leverages evidence-based methods in driving results, and leads by exemplifying the high emotional intelligence, passion, and humbleness she inspires in anyone who has had the opportunity to work with her.

Patricia Froehling - Vice President, Operations, Optum

Andrea was instrumental in helping my leadership team deliver better employee engagement and improved my team's operational performance by driving a team environment, building a bridge between leaders and their teams as well as motivating my leaders towards servant leadership. She has an incredible skill of connecting with all different types of leaders because she meets people where they are. We saw double-digit improvements in our employee engagement and surpassed our financial targets. Andrea is a pleasure to partner with and has a deep passion to deliver success.